Getting customer feedback and opinion has always been very important to brands and in today's digital age, a major chunk of those conversations are happening online. Rank Me Online gathers all the data associated with a brand and extract only the portion that is relevant to the brand. Rank Me Monitor then provides sentiment analysis of the same to help brands under their customer’s opinion.
Monitoring - Stay informed about what people are saying about you and your competition on different platforms like social media platforms, blogs, news articles, review sites etc.
Sentiment Analysis – Understand the sentiment behind a qualitative statement made by the customer. Find all the statement segregated as positive, negative or neutral on 1 platform.
Feature Analysis – Understand your strengths and weaknesses by analyzing which features are getting positive feedback from your audience and which features leave something to be desired.