Monitoring Hospitality Industry Online

"A number of things could go wrong between the valet and the check out."

ORStart 14 day free trial!

Monitoring Hospitality Industry Online

"A number of things could go wrong between the valet and the check out."

ORStart 14 day free trial!

Hospitality Industry Report

Timeline - August 2018 to November 2018

This reports covers :

  • The trends of mentions over time in hospitality industry
  • Major hashtags used in hospitality industry
  • Major influencers posting about hospitality



90% of those polled in a recent survey indicated that ratings on a review site played an essential role in their booking decision.

45% of the individuals surveyed said that user-generated content, such as reviews—the good and the bad—plays a significant role in their hotel choice. And 68% of the respondents stated that they trust peer reviews

Why Reputation Monitoring?

Once initiated, hotel reputation management becomes a self-sustaining system.

Investing in a ORM solution leaves you, more time to concentrate on offering your guests the best possible experience, an experience that they are likely to review.

76% of travellers in a TrustYou survey noted that they were prepared to pay more for a hotel that has higher review scores.